08-31-18 Customer Service
08-31-18 Customer Service
Friday, August 31, 2018 (8:30 AM - 10:30 AM) (EDT)
Description
Discussion will cover -“How’s” and “why’s” of customer service, what happens when you don’t deliver.
How verbal communication is just as important as non-verbal communication.
Understanding that if you aren’t listening you really are not delivering customer service.
Understanding the effectiveness of DISC and how it can improve your customer service skills.
Pricing
Cost is $25 for Chamber members and $50 for future members.
(This Educational Seminar is eligible for the Tiers Education Seminar Credit for Partner members & above.)
Cost is $25 for Chamber members and $50 for future members.
(This Educational Seminar is eligible for the Tiers Education Seminar Credit for Partner members & above.)
Address
1 Progress Street
Pottsville, PA 17901 United States
1 Progress Street
Pottsville, PA 17901 United States
SEDCO/Schuylkill Chamber Conference Center
Union Station, 1 Progress Circle, Suite 201, Pottsville
Union Station, 1 Progress Circle, Suite 201, Pottsville
Friday, August 31, 2018 (8:30 AM - 10:30 AM)
(EDT)
Friday, August 31, 2018
8:30 a.m. - 10:30 .a.m.
8:30 a.m. - 10:30 .a.m.
Categories
Continuing Education
Chamber Of Commerce
Continuing Education
Chamber Of Commerce
Registered Guests
15
15
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