Bakery Manager- All Boyer's Food Markets locations

Boyer's Food Markets, Inc.
Job Description
Bakery Manager- Full Time
Primary emphasis in this position is in managing all aspects of the Bakery Department by assuring excellent customer service
and controlling the daily operations of the department. This position is responsible for providing effective training;
development, work direction, and company service level standards for all department teammates and requires the ability to
encourage individual and group support towards department objectives. Primary duties include ordering, inventory control,
production of product, scheduling, merchandising, gross profit, shrink control, expense control, food safety and department
cleanliness and sanitation, product quality control, and record keeping. Position also requires the ability to drive sales.
Position hours will vary with the needs of the business. Assignments and work direction will be provided by Store Manager,
Bakery Merchandiser, or the person in charge.
Essential Functions:
 Follow all Red Shirt Service guidelines at all times and assure team is as well
 Greet each customer as they approach the Bakery counter
 Process each customer order properly
 Promote product through selling sessions
 Follows proper receiving procedures and credit/shortage/damage policies
 Answer questions, assists customers with special requests, and provides any assistance necessary
 Assure Bakery Clerks are pleasant and accurate at all times
 Assure all sanitation and food safety processes and guidelines are in place and being followed at all times.
 Monitor operations to assure proper service level and operational procedures are being followed
 Prioritize and delegate assignments to teammates and follow up to assure completion
 Perform product and supply ordering to meet business needs and inventory level guidelines
 Process all department paper work in a timely manner
 Utilize department tablets to communicate, process requested paperwork and informational requests
 Complete departmental inventories accurately and per corporate schedule
 Monitor daily and weekly reports
 Attend department manager meetings, sales meetings and huddle ups
 Keep good records of orders, pre-books and product movement
 Monitor and understand daily/weekly movement of products to write good orders and create daily production needs
 Monitor department cleaning and sanitation program to assure 100% compliance at all times
 Assure all code dating guidelines are followed and remove all out dated product or product unfit for sale
 Set and fill all cases and displays as per instructions and to corporate standards
 Manage daily production and usage of daily production logs of fresh baked items to maximize product sales and
control shrink
 Assure proper proofing, baking, recipe usage, and portion control of all products to meet quality standards
 Ability to decorate cakes and/or oversee the decorating of cakes and gourmet items to meet company standards
 Perform personnel functions for Bakery department in collaboration with store management
 Provides feedback to store management on teammate performance
 Recommends and assists in administering teammate disciplinary action
 Communicate and work with store management at all times
 Assures clear communication of all new departmental policies and procedures to all department teammates
 Implementation of all corporate merchandising plans to maximize sales and gross profit dollars.
 Responsible for department achieving all financial goals; including sales, gross profit, payroll, supplies (Contribution to
Overhead – CTO)
 Follows all store and department policies as stated in the Teammate Personnel hand book and any other manuals
which may be provided to you
 Perform additional duties as assigned by store or corporate management
Equipment Operation (included but not limited to):
Calculator Hand Wrapper Cardboard Bailer Bread Slicer Oven
U-boat Proofer Shopping Cart L-Cart Scale
Hand Pricing Gun Cleaning Utensils Knives Order Gun Tablet PC
Computer Telephone Intercom Box Cutter
Essential Minimum Qualifications/Skills
 Reading
 Basic math skills
 Ability to communicate clearly and effectively with teammates and customers
 Basic writing skills
 Ability to differentiate color, shape, and size
 Sense of smell
 Visual clarity
 Good Telephone and intercom etiquette
 Ability to follow verbal and written directions
 Cake decorating/design
 Strong organizational skills
 Ability to multi-task and prioritize
 Good recordkeeping ability
 Basic computer skills
 Leadership skills
 Ability to work safely