POSITION SUMMARY

Responsible for supporting sales and customer service for F&L Doors. Office location in Hazleton, PA. ESSENTIAL DUTIES

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Taking calls in the office from current and prospective customers

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Handling walk-in customers

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Setting appointments for outside project salesmen

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Assisting outside sales with order entry

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Quote building projects

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Follow up on quotes

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Process contract change orders

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Review & process sold jobs

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Work trade shows and marketing events throughout the year

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Other duties as assigned Knowledge and Skills required:

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Sales and customer service knowledge

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Knowledge of building materials

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Strong organizational and communication skills both in person and over the phone

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Interpersonal skills including professionalism, patience and courtesy

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MS Word, Excel, PowerPoint, Email EDUCATION/EXPERIENCE

High school degree or equivalent; Bachelor’s degree preferred

Related experience:

(preferably in construction)

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Customer Service

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Sales

POSITION DETAILS

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Must be willing to travel to trade shows, trainings, etc. on occasion

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Must be organized and be able to prioritize workflow under minimal supervision

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Must have strong communication and documentation skills

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Detail oriented

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Ability to analyze and propose changes conducive to eliminating or reducing repetitive tasks and streamlining workflow

PHYSICAL REQUIREMENTS

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Sit for long periods of time at computer/desk

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Communicate effectively using speech, vision, hearing, and writing

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Visual acuity for reading, computer workstation

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Ability to lift up to 20 lbs.

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Ability to operate office equipment